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Frequently Asked Questions

Answers to Frequently Asked Questions

General Questions

  • Where in Las Vegas are Healthcare Packaging EXPO and PACK EXPO Las Vegas 2019 taking place?

    Las Vegas Convention Center
    3150 Paradise Rd.
    Las Vegas, Nevada 89109

  • What are the show dates and exhibit hours?

    Monday, September 23, 2019:            9:00 am – 4:00 pm
    Tuesday, September 24, 2019:           9:00 am – 4:00 pm
    Wednesday, September 25, 2019:      9:00 am – 4:00 pm

  • How can I book a room at one of the event’s official hotels?

    Book online through the PACK EXPO Las Vegas/Healthcare Packaging EXPO Hotel Reservation Office (Expovision). You’ll get the lowest rates for show dates and peace of mind knowing your reservation is guaranteed. Please beware of third-party hotel broker scams that may demand pre-payment and then oversell rooms. Expovision requires a credit card guarantee or a check deposit, but no deposits are charged at the time of booking.  

    If needed, you may contact Expovision by email at [email protected] or call 1-866-523-0877 (Toll-Free) or 703-205-0480.

  • Will there be shuttle bus service from the hotels to the convention center?

    Yes. Complimentary shuttle bus service will run between official hotels and the convention center during the morning and afternoon hours around the show’s opening and closing.

  • Is the monorail an option between downtown and the convention center?

    Absolutely. You can purchase as little as a 24-hour pass through a 2-7 day pass at our special negotiated show rate.  You have an option to add it during the registration process.

Attendee Questions

  • How much does registration cost?

    Badge registration is $30 through August 30 and $100 after. Registration includes access to both PACK EXPO Las Vegas and Healthcare Packaging EXPO as well as to free educational sessions taking place in venues on both show floors.

  • What are the age restrictions at Healthcare Packaging EXPO and PACK EXPO Las Vegas?

    No person under the age of 14 is allowed on the show floor, before, during or after the show. Neither strollers nor carried infants are allowed on the show floor.

  • Will my badge be mailed to me?

    If you register early enough, yes. We will mail badges to attendees from the U.S. that register on or before August 30. Attendees from outside the U.S. must register on or before August 9 in order to receive your badge in the mail. Otherwise, you will need to pick up your badge in Las Vegas.

  • Can spouses attend the show?

    Yes, spouses can attend the show free of charge.

Exhibitor Questions

  • How can I become an exhibitor at Healthcare Packaging EXPO 2019 or PACK EXPO Las Vegas?

    To apply for booth space, complete an Exhibit Space Application. Past exhibitors may use their current password to complete the space application. New exhibitors must be qualified in order to purchase a booth space. A date and time will be assigned to your company to select your booth space.  

  • What is the cost per square foot to exhibit?

    The base rate is $29 per square foot. PMMI Member space rates vary. If you are a PMMI Member and would like to know your space rate, please call 571-612-3200.

    Drayage/material handling is included in your space rate, provided your shipment/truck checks in at Las Vegas Convention Center by 2:00 pm on your assigned targeted move-in date. See the PACK EXPO Las Vegas/Healthcare Packaging EXPO Rules & Regulations and the Exhibitor Services Manual for additional information and special assessment pricing.

  • What is drayage?

    Drayage is the moving of the exhibitor’s machinery, etc., off the exhibitor’s truck at the dock to the exhibitor’s booth and back to the dock to be loaded back onto the truck. This is included in the price of the exhibitor’s booth space.

  • What is the payment schedule for booth space?

    A nonrefundable 25% deposit should accompany your Exhibit Space Application. An additional 50% of the total booth price will be due by March 15, 2019. The final 25% will be due by May 24, 2019. Full payment is due with the space application for any booths booked after May 24, 2019.

    If you have any questions about payment for your booth space, you can contact Dorine Cole at [email protected] or 571-612-3200.

  • How can I improve my priority point standing?

    Each exhibitor is assigned a priority point for space selection. Healthcare Packaging EXPO, PACK EXPO Las Vegas, PACK EXPO International, ProFood Tech and PACK EXPO East hold separate priority standings. By exhibiting continuously, and those ahead of you in priority not exhibiting, an exhibitor begins to move up in the priority point system. Choosing not to exhibit at PACK EXPO International, PACK EXPO Las Vegas, ProFood Tech or PACK EXPO East does not affect your Healthcare Packaging EXPO priority standing.

  • What are the height regulations?

    Booths that are 599 square feet and under have a maximum 12’ height restriction and hanging signs are not permitted; booths 600-1499 square feet have a maximum 14’ height restriction for all display material including hanging signs. Booths 1,500 square feet and over have a maximum 18’ height restriction for all display material including hanging signs. Setback and line-of-sight rules apply. For more information, please consult the complete Rules & Regulations.

  • Can I change my target move-in date?

    Move-in/Move-out dates are determined based upon your location. (Your Show Contact will be notified when these dates are decided.) You can request a change to your target dates by emailing Jim Roche at [email protected].

  • Where can I get a copy of the Rules & Regulations?

    The PACK EXPO Las Vegas/Healthcare Packaging EXPO Rules & Regulations are posted online and will be emailed to you.

    If you have any questions about the PACK EXPO Las Vegas/Healthcare Packaging EXPO Rules & Regulations, you can contact Merideth Newman at 571-612-3208 or [email protected].

  • How many complimentary booth personnel badges do we receive?

    Exhibitors receive one (1) complimentary booth personnel badge for every 75 sq. ft. of contracted space or fraction thereof, e.g., 100 sq. ft. = 2 badges, 200 sq. ft. = 3 badges, etc.

  • What is my Exhibitor Dashboard login ID?

    The Show Contact for your company will receive an email with an ID and a password to log in to your Exhibitor Dashboard. If you have not received this password or are having trouble logging in, please have the Show Contact call the PMMI Show Department at 571-612-3200 or email [email protected]. Passwords can only be given out to the Show Contact on file.

  • How do I populate my company information for inclusion in the online directory?

    Go to the Exhibitor Dashboard. The online Exhibitor Search is the directory for the show. As an exhibitor, you are automatically included in the online directory (Exhibitor Search) and the printed Show Guide. The PACK EXPO Las Vegas/Healthcare Packaging EXPO Show Guide lists only exhibiting company names and booth numbers. All other information you wish to convey to attendees about your company should be in your online company profile.

    Login information will be sent to the Exhibitor (Show) Contact. Once you have received the ID and password, you can log in to the Exhibitor Dashboard and begin populating your company description, vertical markets, product categories and more.

    If you have any questions about your Exhibitor Dashboard, contact the PMMI Show Department at [email protected] or 571-612-3200.

  • What is the cancellation policy?

    Your 25% deposit is nonrefundable and nontransferable. For cancellations received after the March 15, 2019 payment deadline and prior to the May 24, 2019 deadline, the exhibitor will forfeit any monies paid to date, up to 75% of the total booth price. Any cancellations received after the final payment deadline (May 24, 2019) will forfeit 100% or all monies paid to date. For details, see the Rules & Regulations.

  • Who is the official service contractor for Healthcare Packaging EXPO?

    The official move-in/move-out and freight services contractor is The Expo Group. The Exhibitor Services Manual will be available in May 2019.

  • Move In/Move out – Freight Services

    Jim Roche
    Phone:  847-299-0300
    Fax:  847-299-0301
    Email: [email protected]

  • Booth Services – The Expo Group

    Phillip Ramirez
    Phone: 972-751-9400
    Fax: 972-751-9500
    Email: [email protected]

  • Whom can I contact with questions regarding the show?

     

    General Questions:

    PMMI – Show Management
    11911 Freedom Drive, Suite 600
    Reston, VA 20190
    Phone: 571-612-3200
    Email: [email protected]

     

    Exhibit Sales Questions:

    Jeremy Adams
    Phone: 571-266-4407
    Email: [email protected]

    Beth Murray
    Phone: 571-612-3186
    Email: [email protected]

    Merideth Newman
    Phone: 571-612-3208
    Email: [email protected]

    Campbell MacCarthy
    Phone: 571-353-3295
    Email: [email protected]

  • Whom do I contact regarding speaking opportunities?

    If you are interested in speaking at Healthcare Packaging EXPO Las Vegas or PACK EXPO Las Vegas, please contact the PMMI Show Department at 571-612-3200 or email [email protected].

    Advertising Opportunities:

    For Healthcare Packaging EXPO Las Vegas sponsorships, Show Daily and hcpelasvegas.com opportunities, contact:

    Mike Bradley
    Phone: 610-647-8585
    Email: [email protected]

    Patrick Bradley
    Phone: 610-647-8585
    Email: [email protected]

     

    For show-related advertising opportunities from PMMI Media Group, visit pmmimediagroup.com  or call 800-355-5595.

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